Sales & Refund Policies
You can shop at StartTeachingGuitar.com online with confidence. All direct sales of Start Teaching Guitar products are processed securely through PayPal.com.
For your convenience we accept the following forms of payment:
- Credit Cards (Visa, MasterCard, American Express, and Discover)
- PayPal (please note: you no longer have to have an account with PayPal to make payments. You will be directed to their secure and encrypted server to make your payment and then redirected back to our web site to complete your order.) PayPal accepts credit cards, checks, debit cards, and existing PayPal accounts.
You will receive an email confirming receipt of payment.
If you should have any questions, please contact Customer Service by using the form on the Contact page or by phone, email, or postal mail:
Phone: (512) 766-9813
Start Teaching Guitar
PO Box 747
Taylor, TX 76574
We are committed to your complete satisfaction. If you are not completely satisfied with your order, simply call or email to receive your refund code. We will be more than happy to give a full credit or refund (when applicable by meeting the guidelines listed below) within 30 days. You may receive a refund for any product you purchase if the product:
- Is not what you ordered per your order confirmation by email
- Is not what was expected from what you saw on our website
- Does not meet the standards you expected
- Is delayed beyond an acceptable time frame